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Employment

Do you have what it takes to combat homelessness?

New Directions for Veterans (NDVets) is seeking dedicated and committed individuals to join our team.  Since 1992, NDVets has been the leader in transitional and permanent supportive housing for veterans, regardless of their discharge status.  We continue to develop new programs and methods to address the needs of the men and women who have served our country.  If you have what it takes to combat homelessness, we want to meet you!

We offer a comprehensive benefits plan including:

  • 100% employer paid medical, dental and vision insurance
  • Supplemental insurance (life, disability, etc.) at competitive rates
  • Vacation, sick time, and 12 paid holidays annually
  • 401(k) retirement plan with employer match
  • Special events
  • Training opportunities
  • Discount pricing on meals from our kitchen

Current Openings

Please click on any of the job postings listed below for a full job description. To apply, email your resume and cover letter to resumes@ndvets.org with the job title in the subject line, or mail to New Directions for Veterans, P.O. Box 25536 11420 Santa Monica Blvd., Los Angeles, CA 90025, Attention: Human Resources. No phone calls, please.

Senior Accountant

How this Position Supports our Mission

The Senior Accountant is a vital team member of the finance staff who contributes to the maintenance and reconciliation of accounting and finance.

Responsibilities

  • Responsible for the maintenance and reconciliation of the general ledger, account analyses, cash and other balance sheet reconciliations. Prepares month supporting schedules.
  • Prepares all journal entries, monthly bank reconciliations and analyses for cash and other accounts.
  • Assists with the preparation and review of audit schedules and works with external auditors/tax consultants to assure complete and timely compliance for financial and regulatory reporting.
  • Preform additional projects as assigned by CFO or Accounting Manager including but not limited to, reviewing processes in place to improve efficiencies, maintaining a fixed asset tracking system, development of an AR sub ledger, reconciliation for multiple AR accounts, in-kind gift reconciliation, temporary restricted fund balance tracking.
  • Process check & cash deposits and post to the GL
  • Enter contract billings and payments to AR system
  • Prepare invoices for federal, state, city and private grants on a monthly basis, including processes like: entering billing data to excel spreadsheets; running reports; issuing invoices to payers
  • File paper copies of all invoices together with supporting documentation in the finance department contract folders
  • Review purchase orders for grant expenses with regard to completeness, accuracy and allowability after they are approved by Department heads
  • Update and maintain expense allocation system that ensures contract line items are appropriately billed
  • Attend all staff training and meetings and complies with established policies and procedures. Other duties as may be assigned in support of the goals of the department.

Required Skills and Experience

  • Proficient in Blackbaud, Financial Edge & Raiser’s Edge for tasks such as GL, AR, AP, post JE & run reports.
  • Requires considerable accuracy and attention to details, strong multi-tasking and organizational skills, must be analytical and have the ability to identify variances, able to prepare a variety of financial reports, able to meet tight deadline and juggle priorities, able to work collaboratively with all levels of staff and work effectively in a fast pace environment.
  • Requires the exercise of independent discretion and judgment in performing accounting duties; requires meticulous, through detailed approach to work. Involves application of broad knowledge of finance, accounting and government funding principals.

Education & Experience

  • Bachelor’s degree in Accounting or related field. 4-5 years related work experience in accounting.
  • Prior general ledger and account reconciliation experience; cost allocations for a non-profit company.
  • Audit experience required.

Other Requirements

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Possess a valid California Driver’s License and evidence of insurance coverage.
  • Provide annual evidence of tuberculosis test

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs.

  • In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices.
  • You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene.
  • As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.

GPD Case Manager

How this position supports our Mission

The Case Manager works directly with participants in Clinical, Low Demand or Bridge Programs to provide services consistent with the program and the individual needs of their clients.

Responsibilities:

  • Serves as the Single Fixed Point of Responsibility (SFPR) for the coordination of care for each veteran in their case load.
  • Provides recovery-based services, including assessment, case management, crisis intervention, group trainings and skills training to clients served by the program.
  • Develops individualized treatment plans, support and monitors progress in achieving goals. Provides ongoing support, crisis intervention and relapse prevention support through individual counseling, groups and seminars.
  • Oversees participant’s daily activities; coordinates medical, legal, dental and/or psychological services as needed. Provides services appropriate to the participant.
  • Assists residents in planning each phase of their development, including job training, education and money management, public benefits, housing, income and mental health resources and Medical.
  • For Clinical participants, assess level and degree of substance abuse problems and aids in determining course of treatment and recovery when assigned Clinical Program participants.
  • Work collaboratively with treatment team members, including supervisor, case managers, peer counselors, volunteers, and psychiatric consultants in a helpful and supportive manner to provide coordinated care that is consistent with the program philosophy or mental health recovery.
  • Responsible for conducting pre-placement screening in a manner that strives to achieve high probability for housing retention, appropriate supportive services and an enhanced living situations.
  • Completes all Charting and Documentation requirements as required in order to remain complaint with program and funding reimbursement guidelines. This includes completing all assigned Intake Documents, Discharge Paperwork and daily progress notes and Units of Service Logs within the specified timeframes.
  • Ensures data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking in the areas of housing, case management, savings, job attainment and retention, (if capable of working), goal setting and client progress, program intake and exit, meetings, support groups, referrals and other related activities and client interactions for internal and external purposes including: coordination of services, program impact evaluation, and compliance.
  • Maintains client files through the appropriate HMIS system and maintains ongoing files.
  • Communicates with Program Manager, NDVETs Senior management, VA Liaison, as appropriate on barriers or challenges to the effective delivery of services.
  • Participate in conferences, workshops, special projects, staff training and other duties assigned

Require Skills:

  • Possess excellent organization skill, time management, ability to multi-task and demonstrate initiative and follow through. Be detail oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.
  • Skilled in motivational interviewing, ability to effectively work in a harm reduction environment
  • Working knowledge of community resources as they relate to substance abuse as well as experience working with a multidisciplinary treatment team.
  • The ability to interact and support staff and clients with a diverse cultural, ethic and economic backgrounds.
  • Proficient in basic office software including word, excel, outlook and HMIS and other related social services data collection programs with the ability to write business correspondence and present information in one on one and small group settings.

Education & Experience:

  • BS or BA in related area of study for this position is preferred. Relevant work experience may be considered in lieu of educational background.
  • Possess a Drug and Alcohol Certification or be able to obtain a certification within six months of hire, if hired for Clinical caseloads.
  • Three years of experience working with social model recovery program and/or experience with a therapeutic community preferred

Other Requirements:

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Valid Driver’s License, reliable transportation, current vehicle registration, proof of insurance and the ability to be insured by New Directions.
  • Provide annual evidence of tuberculosis test. Complete bi-annual CPR Training

Work Environment and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene. As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.•Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • This is active work in a residential setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs.

Development Coordinator

Position Summary:

The Development Coordinator (DC) reports to the Director of Development (DD). The DC primary purpose is to provide administrative and clerical support to the DD and Development Department staff – among other duties as assigned.

Responsibilities:

  • Maintain a professional appearance and demeanor at all times
  • Update and maintain accurate donor and corporate contact information in internal databases (Raiser’s Edge) including but not limited to:
    • Correct donor files as needed
    • Update individual donor notes (pre/post meetings) as directed by development staff
    • Pull donor and special events reports for staff as needed
    • Track all gift in kind donations and insure correct and timely acknowledgements are sent
    • Assist in tracking grant awards, accurate fund data entry and prepare/mail acknowledgments
    • Scan all documents into RE for historical purposes
    • Manage user set up and security levels and for all employees using Raiser’s Edge
  • Review and respond promptly, accurately and cordially to inquiries made through email
  • Coordinate internal mailings with outside vendors for programs and development events
  • Assist the annual fund with periodic external mailings
    • Research and prepare donor list for all mailings as needed
    • Track gifts and prepare/mail acknowledgements in a timely matter
  • Assist with event planning including:
    • Prepare all pre and post event permitting application and/or tracking forms and ensure deadlines are met with city, state and/or county officials
    • Track RSVP’s for events
    • Track sponsorships for events
    • Update revenue and expense
  • Manage and reconcile office budget and purchase orders
  • Work with vendors and Accounts Payable to assist in maintaining relationships
  • Efficiently and accurately administer gift processing donations (Inc. in-kind donations)
  • Maintain central office calendar
  • Answer phones, screen calls, and take accurate a detailed messages
  • Create and manage development donor files
  • Efficiently, accurately and timely schedule meetings for the DD and related staff as needed with an external prospects and donors
  • Greet visitors, distribute mail, maintaining files, and handle numerous administrative tasks
  • Ensure that all tasks are completed in a timely professional manner with minimal supervision
  • Available to work occasional evenings and/or weekends and attend NDVETS special events is required
  • Other duties may be assigned as required

Qualifications:

  • Ability to handle confidential information with discretion and interact diplomatically with the public
  • Ability to maintain effective corporative working relationships with other staff, donors, volunteers, students and administrators
  • Skill in prioritizing assignments under heavy workload with competing deadlines and requirements
  • Outstanding demonstrable typing skills and knowledge of computer programs including Raiser’s Edge, Microsoft Word, Excel and PowerPoint
  • Strong oral and written communication skills
  • Knowledge of standard office procedures and of English grammar, spelling and punctuation

Education:

  • High School Diploma or GED
  • At least three years of experience as a development coordinator or similar occupation
  • Program fund raising and accounting knowledge preferred

Resident Services Assistant

How this position supports our Mission:

Resident Services Assistants works directly with residents to help meet their daily needs in a safe and secure environment. You will be the welcoming face at our residential living facility dedicated to Veterans experiencing homelessness. We offer several levels of care, including those for patients with diagnosed and undiagnosed Mental health conditions. Resident Services Assistants engage with our residents to help ensure their daily needs are met.

Duties and Responsibilities:

  • Promote a calm, friendly and cooperative atmosphere within the facility and with the residents.
  • Encourage Resident participating in programs and activities; building rapports with residents in a professional manner.
  • Liaison between programs, case managers and other imperative departments.
  • Observe and monitor resident’s behavior; advise clinical or case managers accordingly through proper protocol.
  • Assist, conduct and support the promotion of a clean, orderly and healthy environment at all times.
  • Maintain a clean, efficient, and professional work station at all times.
  • Conduct daily room inspections for cleanliness.
  • Conduct nightly bed checks to ensure all residents are accounted for.
  • Clean and turnover vacant rooms after residents discharge from program.
  • Report any damages to facility property in a timely manner using the Operation/IT reporting system.
  • Ensure transportation, and transportation safety for residents for appointments or program outings as required.
  • Maintain all care records in accordance with company policy and audit care records weekly to ensure accuracy.
  • Supervision of self-administration of resident medications per physician orders and maintain training in medication distribution per State guidelines.
  • Respond to any safety or medical issues and contact proper authorities when necessary.
  • Prepare Incident reports and notify appropriate management staff.
  • Conduct drug tests if required by program.
  • Attend staff trainings and department meetings as needed and other duties as assigned.
  • Perform mandatory security wand searches of all persons entering the building following the outlined Safety Protocols set forth.
  • Field all incoming phone calls.
  • Distribute program supplies to residents.
  • Other duties as assigned.

Required Skills:

  • High level of concentration and attention to detail for extended periods of time required. Ability to communicate effectively using all methods of communication with residents of varying ethic, social and economic backgrounds, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Experience working with the homeless population along with knowledge of veteran related issues.
  • Ability to use good judgement, effectively solve problems and carry out responsibilities under general supervision.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give empathetic, direct instructions while knowing and understanding your audience.
  • Ability to work independently, with others, around others, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • Possess excellent organization skill, initiative and follow through. Ability to be detail oriented in completing documentation.
  • Be detail oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.
  • Proficient in office software including: Word, Excel, Outlook and Internet use.

Education & Experience & Other Requirements:

  • High School Diploma.
  • Minimum one year of experience working directly with participants within a therapeutic community or social model recovery program.

Other Requirements:

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Possess a valid California Driver’s License and evidence of insurance coverage.
  • Provide annual evidence of tuberculosis test.
  • Complete bi-annual CPR Training

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene. As a result, you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
  • This is active work in a residential setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 40 lbs.