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Employment

Do you have what it takes to combat homelessness?

New Directions for Veterans (NDVets) is seeking dedicated and committed individuals to join our team.  Since 1992, NDVets has been the leader in transitional and permanent supportive housing for veterans, regardless of their discharge status.  We continue to develop new programs and methods to address the needs of the men and women who have served our country.  If you have what it takes to combat homelessness, we want to meet you!

We offer a comprehensive benefits plan including:

  • 100% employer paid medical, dental and vision insurance
  • Supplemental insurance (life, disability, etc.) at competitive rates
  • Vacation, sick time, and 12 paid holidays annually
  • 401(k) retirement plan with employer match
  • Special events
  • Training opportunities
  • Discount pricing on meals from our kitchen

Current Openings

Please click on any of the job postings listed below for a full job description. To apply, email your resume and cover letter to resumes@ndvets.org with the job title in the subject line, or mail to New Directions for Veterans, P.O. Box 25536 11420 Santa Monica Blvd., Los Angeles, CA 90025, Attention: Human Resources. No phone calls, please.

Staff Accountant

Responsibilities:

  • Responsible for the maintenance and reconciliation of the general ledger, account analyses, cash and other balance sheet reconciliations. Prepares month supporting schedules.
  • Prepares all journal entries, monthly bank reconciliations and analyses for cash and other accounts.
  • Assists with the preparation and review of audit schedules and works with external auditors/tax consultants to assure complete and timely compliance for financial and regulatory reporting.
  • Perform additional projects as assigned by CFO or Accounting Manager including but not limited to, reviewing processes in place to improve efficiencies, maintaining a fixed asset tracking system, development of an AR sub ledger, reconciliation for multiple AR accounts, in-kind gift reconciliation, temporary restricted fund balance tracking.
  • Attend all staff training and meetings and complies with established policies and procedures. Other duties as may be assigned in support of the goals of the department.Monitors grant related expenditures, revenue and budget reporting any inconsistencies with the approved budget and management plan to the Accounting Manager.

Required Skills

  • Proficient in Blackbaud, Financial Edge & Raiser’s Edge for tasks such as GL, AR, AP, post JE & run reports.
  • Requires considerable accuracy and attention to details, strong multi-tasking and organizational skills, must be analytical and have the ability to identify variances, able to prepare a variety of financial reports, able to meet tight deadline and juggle priorities, able to work collaboratively with all levels of staff and work effectively in a fast pace environment.
  • Requires the exercise of independent discretion and judgment in performing accounting duties; requires meticulous, through detailed approach to work. Involves application of broad knowledge of finance, accounting and government funding principals.Proficient in Blackbaud (Financial Edge & Raiser’s Edge) for tasks such as GL, AR, AP, post JE & run reports.

Education & Experience & Other Requirements

  • Bachelor’s degree in Accounting or related field. 4-5 years related work experience in accounting.
  • Prior general ledger and account reconciliation experience; cost allocations for a non-profit company.
  • Audit experience required.

Other Requirements

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Possess a valid California Driver’s License and evidence of insurance coverage.
  • Provide annual evidence of tuberculosis test.

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs.

  • In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices.
  • You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene.
  • As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.

Director of Finance and Accounting

How this Position Supports our Mission

The Director of Finance and Accounting provides financial leadership, staff management and strategic vision for the overall financial direction for New Directions, Inc. The Director of Finance is responsible for the transparent and ethical practices in all financial planning, accounting, asset management, grant management, federal awards programs and control systems designed to meet New Directions’ financial obligations, government funding requirements and financial programmatic obligations regarding all manner of funding

Responsibilities

  • Serves as a strategic business partner with the Executive Director and Executive level team, overseeing all aspects of finance and asset management. Collaborates with the Executive Leadership Team to develop strategic financial options that support New Directions’ mission and develops structures that effectively support programmatic work.
  • Works with program management to effectively monitor the allowability of usage of funds from government and private grants and reviews and ensures timing and accurate government and private grant billings. Prepares all grant close-out reports and involved in grant negotiations, as needed.
  • Leads the annual budgeting process and manages the timely development of an annual budget as well as grant budgets. Works directly with the Executive Leadership Team to prepare departmental budgets and provides support to Program Managers in the development of Program budgets.
  • Prepares the production of monthly reports including reconciliations with funders, as well as financial statements and cash flow projections for use by Executive management, and the Audit/Finance Committee and Board of Directors.
  • Manages and ensure accurate forecasting of cash flows.
  • Ensures that effective and verifiable internal controls are in place, ensures the preparation of the annual financial statements is in accordance with U.S. GAAP and federal, state and other required supplementary schedules and information. Manages New Directions internal audit, generation of financial statements and the timely submission of legally required filings and tax documents. Primary point of contact for all aspects of funding audits as they relate to financial matters. Collaborates with Program staff on finalizing all relevant data required for funding audits and reviews and approves prior to submittal.
  • Oversees the coordination and activities of independent auditors ensuring all A-133 audit issues are resolved, and all 403(b) compliance issues are met. Also, oversees all grant auditors and ensures compliance with fiscal and program requirements.
  • Responsible for the leadership and management of the Finance team, including hiring appropriate personnel for the staffing needs of the department and the day-to day management of the department staff and performance reviews. Trains the Finance/Accounting unit and other staff on raising awareness and knowledge of financial management matters.
  • Provides leadership in the development and continuous evaluation of short and long–term financial objectives.Develops actionable analysis for financial performance, trendsand long-terms forecasts.
  • Serves on the Finance and Development committees. Supports the needs of the Board of Directors related to the financial management of the organization. Prepares reports and analysis as needed.
  • Represents New Directions at official functions and serves as liaison on banking matters.

Required Skills and Experience

  • Bachelor’s degree in accounting, Finance or related area required.
  • CPA or MBA required along with at least 5 years of experience managing the finance department of a Non-profit organization with a budget of at least $8 million dollars.
  • Demonstrated experience working with complex and local governments grant funding. LAHSA grantexperience preferred.
  • Proficient in the management and understanding of requirements for high volume government funding, restricted and non-restricted funding and private grant funding management.
  • Knowledge of not-for-profit accounting in accordance with U.S. Generally Accepted Accounting Principles, OMB Circulars A-133, A-110 and A-122, and appropriate Code of Federal Regulations
  • Expert knowledge in the requirements for the reporting of Time and Effort timesheets relating to payroll.
  • Skilled in resolving complex financial issues and/or problems. Can effectively evaluate options, execute a plan of action and communicate resolution to appropriate parties.
  • Proficient with financial management software; Financial Edge preferred.
  • At least two years performing audits under the supervision of a CPA firm, preferably OMB 133 audits.
  • Outstanding organizational skills and exceptional attention to detail. Strong work ethic with the ability to lead teams and accomplish goals and results.
  • Dedication and commitment to the mission of serving veterans. Flexibility and willingness to work occasional evenings and weekends to meet deadlines.

Other Requirements

  • Capable of providing Employment Eligibility Verification.
  • Thorough knowledge of general office software, particularly Microsoft Office Suite; excellent Excel skills
  • Complete a background screen and drug test.
  • Possess a valid California Driver’s License and evidence of insurance coverage.
  • Provide annual evidence of tuberculosis test.
  • Complete bi-annual CPR Training

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Complex reading and writing skills with the ability to read, proof, and analyze complex documents.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs.
  • The employee frequently is required to use hands and fingers to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Occasionally the employee will be required to perform work out of the office or other facilities

GPD Case Manager

How this position supports our Mission

The Case Manager works directly with participants in Clinical, Low Demand or Bridge Programs to provide services
consistent with the program and the individual needs of their clients.

Responsibilities:

  • Serves as the Single Fixed Point of Responsibility (SFPR) for the coordination of care for each veteran in their case load.
  • Provides recovery-based services, including assessment, case management, crisis intervention, group trainings and skills training to clients served by the program.
  • Develops individualized treatment plans, support and monitors progress in achieving goals. Provides ongoing support, crisis intervention and relapse prevention support through individual counseling, groups and seminars.
  • Oversees participant’s daily activities; coordinates medical, legal, dental and/or psychological services as needed. Provides services appropriate to the participant.
  • Assists residents in planning each phase of their development, including job training, education and money management, public benefits, housing, income and mental health resources and Medical.
  • For Clinical participants, assess level and degree of substance abuse problems and aids in determining course of treatment and recovery when assigned Clinical Program participants.
  • Work collaboratively with treatment team members, including supervisor, case managers, peer counselors, volunteers, and psychiatric consultants in a helpful and supportive manner to provide coordinated care that is consistent with the program philosophy or mental health recovery.
  • Responsible for conducting pre-placement screening in a manner that strives to achieve high probability for housing retention, appropriate supportive services and an enhanced living situations.
  • Completes all Charting and Documentation requirements as required in order to remain complaint with program and funding reimbursement guidelines. This includes completing all assigned Intake Documents, Discharge Paperwork and daily progress notes and Units of Service Logs within the specified timeframes.
  • Ensures data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking in the areas of housing, case management, savings, job attainment and retention, (if capable of working), goal setting and client progress, program intake and exit, meetings, support groups, referrals and other related activities and client interactions for internal and external purposes including: coordination of services, program impact evaluation, and compliance.
  • Maintains client files through the appropriate HMIS system and maintains ongoing files.
  • Communicates with Program Manager, NDVETs Senior management, VA Liaison, as appropriate on barriers or challenges to the effective delivery of services.
  • Participate in conferences, workshops, special projects, staff training and other duties as assigned.

Require Skills:

  • Possess excellent organization skill, time management, ability to multi-task and demonstrate initiative and follow through. Be detail oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.
  • Skilled in motivational interviewing, ability to effectively work in a harm reduction environment
  • Working knowledge of community resources as they relate to substance abuse as well as experience working with a multidisciplinary treatment team.
  • The ability to interact and support staff and clients with a diverse cultural, ethic and economic backgrounds.
  • Proficient in basic office software including word, excel, outlook and HMIS and other related social services data collection programs with the ability to write business correspondence and present information in one on one and small group settings.

Education & Experience:

  • BS or BA in related area of study for this position is preferred. Relevant work experience may be considered in lieu of educational background.
  • Possess a Drug and Alcohol Certification or be able to obtain a certification within six months of hire, if hired for Clinical caseloads.
  • Three years of experience working with social model recovery program and/or experience with a therapeutic community preferred.

Other Requirements:

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Valid Driver’s License, reliable transportation, current vehicle registration, proof of insurance and the ability to be insured by New Directions.
  • Provide annual evidence of tuberculosis test. Complete bi-annual CPR Training.

Work Environment and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene. As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • This is active work in a residential setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs

 

Program Manager Resident Services

How this position supports our Mission:

The Resident Services Program Manager is responsible for the overall management and the quality services provided to participants by Resident Monitors in Building 116 and 257.

Responsibilities:

  • Is responsible for guiding Resident Monitors to meet targeted outcomes, maintain a quality standards of care,and ensuring the training and supervision of staff to achieve programs goals.
  • Implements the approved VA Medication Policy coordinating with Resident Monitors, Case Managers and Participants on processes and procedures to accurately and effectively implement changes.
  • Responsible for a method to provide continuous evaluation of program effectiveness; improve operations; streamline work processes; and work cooperatively with the New Directions management team, the Veteran’s Administration and community partners to achieve stated outcomes.
  • Supervises, trains, schedules, evaluates and monitors the performance of staff to maximize their effectiveness and success. Conducts weekly staff meetings.
  • Creates and maintains a triage system for Participant Incident Reports (PIR) and coordinates resolution, follow-up and reporting as needed for the effective communication and awareness of participant issues.
  • Attends monthly community SPA/CES meetings and communicates acquired information to other Program staff.
  • Prepares monthly reports on program status and outcomes for agency and partners. Reviews case notes for completeness and compliance with contractual requirements. Ensures general internal and regulatory/fiscal contract compliance; Ensures data integrity in HMIS and other tracking tools.
  • Meets regularly with supervisor and other Program Managers to endure that Program services are integrated and information is shared throughout the agency.
  • Maintains the highest of ethical standards and confidentiality and holds all New Directions employees accountable for the same standards and ethics.
  • Shares responsibility for 24 hour on call coverage as determined by department needs.
  • Other duties as assigned.

Required Skills:

  • Education: Bachelor’s degree in relevant field of study or equivalent experience required;
  • Minimum three years supervisory experience required;
  • Experience serving people who are homeless, low income or overcoming substance abuse required;
  • Experience with program development required;
  • Must be able to employ critical problem solving techniques, build teams and resolve conflicts. Strong organizational, leadership, people management and writing skills required;
  • Ability to set clear staff and program expectations as well as monitor their implementation required.
  • Proficient in MS Office Software including Word, Excel, Outlook and Homeless Management Information Systems (HMIS)

Working Conditions/Physical Demands

  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Complex reading and writing skills with the ability to read, proof, and analyze complex documents.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • In this position you will be in contact with individuals and/or families in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
  • This position requires employees to perform work out of the office on occasions and at alternative facilities.

FSP Peer Support

How this position supports our Mission:

The FSP Peer Support provides emotional and informational support to Vets receiving treatment services.

Responsibilities:

  • Self-identified as in recovery with the ability to demonstrate sobriety under non-residential, independent living conditions in the immediate past two years.
  • Ability to gather and assess patient/client information to evaluate needs.
  • Provide skilled/trauma informed crisis intervention and de-escalation techniques.
  • Knowledge/Experience in Motivational Interviewing a plus!

Education:

  • High School Diploma or equivalent and a valid CRM/PSS certification OR ability to obtain certification within 6 months.
  • Moderate competency in computer use, keyboarding, and MS Office products
  • Current CPR and First Aid Certification (or obtain within 6 months)

Other Requirements:

  • Provide Employment Eligibility Verification.
  • Complete a background screen and drug test.
  • Possess a valid California Driver’s License and evidence of insurance coverage.
  • Provide annual evidence of tuberculosis test.
  • Complete bi-annual CPR Training

Work Environment and Physical Demands:

  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Complex reading and writing skills with the ability to read, proof, and analyze complex documents.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • In this position you will be in contact with individuals and/or families in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs

Residential Services Coordinator - All Locations

How this position supports our Mission:

The Residential Services Coordinator provides a wide range of supportive services to Veterans in designated permanentsupportive housingsites to meet the needs of residents and the goals of New Directions.

Responsibilities:

  • Responsible for conducting regular assessments of tenants which includes needs assessment and a plan for the retention of their permanent housing. Develops individualized service plans and monitors progress in achieving goals; assists residents in goals planning, money management, recreation, family support and providing ongoing support, crisis intervention and educational or community oriented groups.
  • Creates and maintains resident case files both in hard copy and in HMIS (Homeless Management Information System) in compliance with funding requirements and program guidelines. Collects and records documentation to connect residents with resources and additional program support.
  • Responsible for maintaining exceptional, thorough and timely communication between the Property Management Team and any other site based service providers to ensure the ability to effectively meet the needs of the clients and the contracted delivery of services as provided in the MOU.
  • Develops a budget for site based programs that include community-building and/or other enrichment activities for tenants such as tenant councils, outings, and community engagement. Plans and successfully conducts those events and other community building events working consultatively with other Program staff to ensure appropriate levels of program activities based on going individual assessments.
  • Identifies local resources to assist in the provision of services, developing and maintaining positive relationships between community resources and the organization.
  • Provides visually appealing monthly calendar and newsletter of activities on an ongoing and regular basis.
  • Responsible for scheduling, coordinating, and facilitating transportation planning for off-site services andevents, including traveling with or transporting tenants to appointments when needed.
  • Utilizes evidence based practices such as Motivational Interviewing, Strength-based Case Management and Trauma Inform Care to assist tenants with self-sufficiency and stabilization.
  • Participate in conference, workshops, special projects, staff meetings and other duties as assigned

Required Skills:

  • Be service oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times. Possess excellent organization skills, initiative and follow through.
  • Proficient in basic office software (Outlook, Word, Excel and Internet use) with the ability to generate correspondence and reports that support the documentation of site based duties and activities.
  • Able to effectively work with persons experiencing homelessness, physical and/or mental disabilities and/or active substance use.

Education & Experience & Other Requirements:

  • •Bachelor’s degree in a related field or
  • 2-3 of experience working with non-profit social services agency.
  • Possess a valid California Driver’s License, reliable transportation, current vehicle registration, proof of insurance and the ability to be insured by New Directions.
  • Successfully complete a background check, drug screen and annual TB test.

Physical Demands and Work Environment:

  • High level of concentration and attention to detail for extended periods of time required.
  • Ability to communicate effectively using all methods of communication with residents, individuals in the organization at all levels, outside agencies, partner organizations and consultants.
  • Ability to quickly organize and communicate thoughts and to understand communications from others.
  • Complex reading and writing skills with the ability to read, proof, and analyze complex documents.
  • Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
  • Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
  • In this position you will be in contact with individuals and/or families in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift andor carry up to 20 lbs.